MZWANDILE QWABE

Results-Driven Sales & Merchandising Professional

1543 Section D, Bronkhorstspruit, ZA

About

Highly motivated and results-driven Sales Consultant with over 5 years of progressive experience in retail sales and merchandising. Proven ability to cultivate strong customer relationships, consistently exceed sales targets, and optimize inventory management processes. Adept at adapting to new product lines and leveraging merchandising strategies to enhance customer experience and drive revenue growth in dynamic retail environments.

Work Experience

Sales Consultant

Builders

Jan 2024 - Dec 2024

Bronkhorstspruit, Gauteng, ZA

Currently serving as a Sales Consultant at Builders, responsible for driving sales, managing customer relationships, and optimizing inventory through effective system utilization.

  • Cultivated and managed strong customer relationships, enhancing loyalty and contributing to repeat business and positive store reputation.
  • Actively contributed to the store consistently achieving its monthly sales targets through proactive customer engagement and effective sales techniques.
  • Utilized the EPR System to provide critical assistance with inventory management, improving stock accuracy and product availability on the sales floor.
  • Strategically displayed promotions and managed product placement to maximize visibility and drive sales conversions.

Field Merchandiser

Smollan(Parmalat)

Jan 2022 - Dec 2023

South Africa

Managed field merchandising operations for Smollan (Parmalat), focusing on stock optimization, pricing accuracy, and visual merchandising to enhance product visibility and sales.

  • Influenced order quantities to ensure optimal stock levels, significantly reducing out-of-stock incidents and enhancing product availability.
  • Accurately updated product prices and promotional shelf takers across multiple retail locations, ensuring compliance and maximizing sales opportunities.
  • Conducted precise opening counts and recounts for perpetual inventory, contributing to improved stock accuracy and reduced discrepancies.
  • Managed the efficient clearing of damages and returns, minimizing losses and maintaining product integrity.
  • Executed effective merchandising strategies, transferring stock from storeroom to sales floor to optimize product presentation and customer access.

Education

Supply Chain Management

Richfield College

Jan 2019 - Dec 2021

Bronkhorstspruit, Gauteng, ZA

General Studies

Cultura High School

Jan 2012 - Dec 2016

Bronkhorstspruit, Gauteng, South Africa

Certificates

Articulated Dump Truck

Undisclosed

Counter Balance Forklift

Undisclosed

Pest Control

Languages

English

Skills

Sales & Customer Service

  • Retail Sales
  • Customer Service Excellence
  • Upselling Techniques
  • Product Demonstration
  • Customer Relationship Management

Merchandising & Inventory

  • Merchandising
  • Stock Optimization
  • Inventory Management
  • EPR System
  • Perpetual Counts
  • Promotional Display
  • Loss Prevention

Operational Efficiency

  • Problem Solving
  • Effective Time Management
  • Attention to Detail
  • Supply Chain Operations
  • Process Improvement

Technical & Software

  • Microsoft Office
  • Microsoft Word
  • Microsoft Excel

References

Samuel Swandle

Receiving Manager, 066 117 5531

Phindile Ndhlovu

Line Manager, 073 147 8821